VEL Travel Terms and Conditions Policy

Thank you for visiting the VEL website. We value you, and your continued business, and aim to be transparent across our many digital platforms to provide exceptional communication and customer service. 

This website privacy policy describes how VEL protects and makes use of the information you give us when you use this website.

If you are asked to provide information when using our website, it will only be used in the ways described in this privacy policy. We will never sell your personal information to third parties.

By purchasing our services, you agree to the use of the data that we collect in accordance with this privacy policy.

If you have any questions about this policy, please email us at VELMLAX@gmail.com.

What Data We Gather & How We Use This Data

We collect and use certain information about players, parents, and coaches in order to provide quality services and enable certain functions on this website.

We also collect information to better understand how our visitors use this website and to present timely, relevant information to you.

We are committed to protecting your privacy and will only collect the minimum amount of information about you that is commensurate with providing superior service. Only authorized VEL employees and staff have access to data.

We may collect the following information on this website:

  • Name

  • Contact Information - including phone number, mailing address, and email address

  • Demographic information such as age, shirt  & short size preferences, and interests

  • Health insurance coverage details

*Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

Payment and Credit Card Information

VEL does not store credit card information on our website. Payments made on our website are processed by Authorize.net through an encrypted transaction request.

Authorize.net does not have access to any data on our site other than the transactional data that is sent at the time of checkout.

The privacy policy for Authorize.net can be reviewed here.

Cookies & How We Use Them

A cookie is a small file placed on your computer’s hard drive that enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

We may use cookies to:

  • Analyze our web traffic using Google Analytics

  • Identify whether you are signed into our website

  • Test content on our website

  • Store information about your preferences

  • To recognize when you return to our website

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

You can use your web browser’s cookie settings to determine how you interact with our website. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. Please note that doing this may affect how our website functions on your device. Some pages and services may become unavailable to you.

Links 

VEL webpages may contain links to other websites. Please note that we have no control of websites outside the VELclub.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always read the external site’s protection and privacy policies fully.

 

Refunds

Refunds will be handled on a case by case basis.