VEL Travel Terms and Conditions Policy
Thank you for visiting the VEL website. We value you, and your continued business, and aim to be transparent across our many digital platforms to provide exceptional communication and customer service.
If you have any questions about this policy, please email us at VELMLAX@gmail.com.
What Data We Gather & How We Use This Data
We collect and use certain information about players, parents, and coaches in order to provide quality services and enable certain functions on this website.
We also collect information to better understand how our visitors use this website and to present timely, relevant information to you.
We are committed to protecting your privacy and will only collect the minimum amount of information about you that is commensurate with providing superior service. Only authorized VEL employees and staff have access to data.
We may collect the following information on this website:
Contact Information - including phone number, mailing address, and email address
Demographic information such as age, shirt & short size preferences, and interests
Health insurance coverage details
*Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
Payment and Credit Card Information
VEL does not store credit card information on our website. Payments made on our website are processed by Authorize.net through an encrypted transaction request.
Authorize.net does not have access to any data on our site other than the transactional data that is sent at the time of checkout.
Cookies & How We Use Them
A cookie is a small file placed on your computer’s hard drive that enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
Analyze our web traffic using Google Analytics
Identify whether you are signed into our website
Test content on our website
Store information about your preferences
To recognize when you return to our website
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
VEL webpages may contain links to other websites. Please note that we have no control of websites outside the VELclub.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always read the external site’s protection and privacy policies fully.
Refunds will be handled on a case by case basis.